Traveller letters
Traveller Letters: Please stop whingeing about business class
“Constant letters to Traveller whingeing and whining about the various failures of business class are decidedly irksome. We all seem to have become rather soft.”
Traveller Letters: Crikey! Bonza left me high and dry
“Fair shake of the sauce bottle, Bonza. This type of behaviour isn’t going to get you far.”
Traveller letters: It’s impossible to get a points upgrade with Qantas
“Qantas rudely told me that they would prefer to let the seats go unfilled than allocate a points upgrade.”
Traveller Letters: A budget airline gave me a 125 per cent refund
“I read so many horror stories of airlines not refunding tickets quickly that I was shocked to find just the opposite with Scoot.”
Traveller Letters: Airline demanded to speak only to injured child’s father
“My experience with Qatar Airways was a salutary lesson in the risks for women travelling via Middle Eastern countries.”
Traveller Letters: Please, just tell me when the meal will be served
“Should I try to go to sleep immediately, or would I be woken after an hour or so with the offer of food or drink?”
Traveller Letters: Snacks go a long way when your flight is cancelled
Traveller readers praise both Singapore Airlines and Qantas for how they handled cancelled flights recently.
Traveller Letters: We booked business-class seats, but the plane had none
We duly presented ourselves at Bali airport to be presented with a letter from Jetstar beginning ‘Regrettably we are unable to provide your booked business seat’.
Letters: Qantas expands regional network, but some frequent flyers won’t be wooed
When it comes to flying in the regions, Rex wins with cheap prices and friendly, competent crews.
Traveller letters: ‘Buckley’s’ chance of compensation for flight delays
‘Yes, compensation for delayed flights does operate in Europe, but perhaps not so well as hoped.’